Sorry, think Bradley had a bad day today, won't be using him again. Ok these things happen but he knocked two pictures off a wall. Newly painted woodwork chipped there and elsewhere on stairs. He'd forgotten his towels/rags, gave him a load, not sure what he did with them, skirting boards up the stairs left sopping wet, as was the parquet at the base of the stairs.
I have joined the Dulwich Forum as Annafb has left me a few bad reviews and I just wanted to say that I did have a bad day as I knocked a picture off the wall. I did pay for the damage of the frame. Annafb did not mention that I had took some money off the final bill for my mishap. I did apologise and left after Annafb told me how much better her carpets looked I thought we left on good terms. The next day I saw that Annafb had left me a bad review so I called her and said I was sorry to read she was unhappy with my service and offered if there was anything I could do? Annafb said "no nothing" Since Anna has left me another bad review (six days later) on another thread I did make a mistake and I did offer Anna a full refund which she refused. I am sorry for the mishap and my offer for a full refund still stands.
Edited 1 time(s). Last edit was february 07, 08:41pm by Bradleycarpetclean.
I left the one review. I only discovered that the skirting boards were soaking wet after Bradley left, couldn't hang about so wiped them all dry, while doing so realised there were chips to the new paintwork/wood been splintered off in one case. Yes, Bradley knocked £10 off the bill but I still have to go and get new frame, touch up the paintwork. The full refund offer was if I withdrew that one review.
Good communications with Bradley by phone and text. He was punctual and polite. In the end he was not able to clean my sofa because when he checked the label it was dry clean only - he was honest enough to let me know and didn't charge for his wasted time.
Bradley from brosacarpets (07946 328565) came this morning and did a brilliant job on my carpets. I had quite a large coffee stain and some other little stains that i wasnt expecting to be removed but bradley exceeded all my expectations. All stains removed. Price very good and my place was left spotless. Amazing job. Thank you Bradley. Highly recommend and will most certainly be using him again in the future.
Edited 1 time(s). Last edit was february 14, 02:26pm by marie22.
Bradley O'Reilly has provided cleaning services for me on 3 different occasions and done a great job. This week, he came at short notice to clean my carpets, a mattress, and a rug. He did a great job cleaning all of the items, was super friendly and left the house looking clean and tidy. I would definitely recommend Bradley again!
Another recommendation for Bradley who has done a really good job for our property. He came at short notice and cleaned the carpets in the staircase very well. Thank you!
and one more recommendation for Bradley who has done a really good job for our property. He came at short notice and cleaned the carpets as well as did moth treatment. Thank you!
Another recommendation for Bradley. He's just done an excellent job of cleaning my carpets and windows. Very friendly and helpful
Bradley has done a great job cleaning our carpet in the living room before check out. Will use his services again, for sure. Thank you!
Bradley also cleaned our carpets and would recommend.
Thank you Bradley for doing such a good job on cleaning our carpets, they look fantastic! Would definitely recommend him.
Another recommendation for Bradley, he did a great job of cleaning our carpets and providing a moth treatment, in order to deal with a moth problem we had. He is such a nice guy and provides great service. You can contact him on 07946 328565.
Bradley's just cleaned our carpets too. Excellent service - very professional and friendly. Highly recommended.